Privacy Policy
Effective Date: 01/07/25
Kissypink.com ("we," "our," or "us") is deeply committed to protecting the privacy and personal data of all users ("you," "your," or "user") who engage with our website, products, and services. This Privacy Policy outlines the types of data we collect, how we use it, the conditions under which we may share it, and how we safeguard your privacy in compliance with applicable Indian laws and general global data protection standards.
By accessing or using Kissypink.com, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree to any part of this policy, you must refrain from using our website and services.
INFORMATION WE COLLECT
To provide personalized romantic products and ensure a seamless user experience, Kissypink.com collects various types of information, including but not limited to:
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Information You Voluntarily Provide: This includes name, email address, contact number, delivery address, billing information, personal messages, gift content, names for customization, and other details submitted through our order forms or communication channels.
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Transaction and Order Data: Data about the products you have purchased, chosen delivery options (e.g., anonymous or named), applied coupon codes, payment method, and delivery status.
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Technical and Device Information: We may collect information such as your IP address, device type, operating system, browser type, usage patterns, referring URLs, session duration, and cookies through automated means.
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Communications: Records of all correspondence between you and our support team, including reports, complaints, disputes, and queries submitted via email, WhatsApp, or forms.
PURPOSE OF DATA COLLECTION
Your data is collected for the following primary purposes:
- To process and fulfill orders accurately, including customization and delivery
- To maintain confidentiality and uphold anonymous delivery preferences
- To facilitate secure payments and transaction validations
- To offer customer support, manage complaints, and resolve disputes
- To detect and prevent misuse, fraud, or abuse of services
- To analyze trends and improve the overall user experience and service quality
- To comply with regulatory requirements, respond to legal obligations, and cooperate with law enforcement
INFORMATION SHARING AND THIRD PARTIES
Kissypink.com does not sell or rent personal data to any third-party organizations. However, certain data may be shared under strict confidentiality and necessity with the following:
- Payment gateway partners to process secure transactions
- Logistics and courier partners for delivery execution
- Legal or governmental authorities upon receipt of valid, lawful requests or in compliance with legal obligations
- Technical and analytics partners for improving website functionality and user experience
All third-party partners are contractually obligated to handle your data securely and only for the intended purposes.
DATA RETENTION AND STORAGE
We retain your personal data only for as long as necessary to complete your orders, fulfill our legal and regulatory obligations, and support dispute resolution or reporting. After this period, your information will be securely deleted or anonymized, except where retention is mandated by law.
COOKIES, TRACKING TECHNOLOGIES, AND ANALYTICS
Our platform uses cookies and similar technologies to recognize your device, enhance your browsing experience, save preferences, analyze user traffic, and improve functionality. By using Kissypink.com, you consent to our use of these tracking technologies in accordance with this policy.
You may modify your browser settings to disable cookies, though this may limit your access to certain features.
DATA SECURITY AND PROTECTION
We implement advanced technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure encryption protocols, firewall protection, restricted data access, and staff training on data security.
Despite our robust measures, we cannot guarantee absolute data security over the internet and encourage you to share only what is necessary.
USER RIGHTS
Subject to applicable law, you may have the following rights with respect to your personal data:
- Right to access your data
- Right to request correction of inaccurate or outdated information
- Right to request deletion of data (subject to regulatory and legal conditions)
- Right to object or restrict specific processing
- Right to withdraw consent where processing is based on consent
To exercise these rights, you may contact our KISSYPINK team.
ANONYMOUS DELIVERY PRIVACY MEASURES
Anonymous deliveries are handled with extreme care and discretion. We never reveal sender identity to recipients unless legally compelled by a competent Indian authority. To prevent misuse, anonymous deliveries are:
- Restricted to one anonymous message or gift per unique recipient (individual or address) within a rolling 30-day period
- Subjected to a two-step verification process conducted by our Dedicated Kissypink Team before order approval
This ensures ethical usage, emotional safety for recipients, and fairness in the use of anonymity.
CHILDREN’S PRIVACY
Our platform is intended strictly for users aged 16 years and above. We do not knowingly collect data from children under this age. If it is discovered that a user below the minimum age has submitted data, it will be promptly deleted.
THIRD-PARTY LINKS AND SERVICES
Kissypink.com may contain links to third-party websites or platforms. We are not responsible for their content, privacy practices, or data handling. Users are advised to read the privacy policies of any third-party sites they access via our platform.
UPDATES TO THIS PRIVACY POLICY
We may update or revise this Privacy Policy from time to time. All changes will be reflected with a revised effective date at the top of the document. We encourage users to regularly review this policy to remain informed of how their data is handled.
CONTACT AND SUPPORT
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our KISSYPINK support team at help@kissypink.com.
Thank you for trusting Kissypink.com to be a part of your most meaningful and heartfelt moments. We value your privacy and are committed to protecting your data with care and transparency.